Privacy Policy

At Handy Print, we respect your privacy and are committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order with us.

1. Information We Collect

When you place an order, contact us, or use our website, we may collect information such as:

• Name

• Contact number

• Email address

• Billing and delivery address

• Order details and transaction information

• Artwork, files, images, and other materials submitted for printing

• Information you provide when contacting our customer service

• Website usage and technical information, where applicable

We only collect information that is reasonably necessary for providing our products and services.

2. How We Use Your Information

We may use your information to:

• Process and fulfill your orders

• Produce and deliver your printed products

• Contact you regarding your order

• Provide customer support

• Process payments and related transactions

• Arrange delivery and courier services

• Send order confirmations, updates, and other service-related communications

• Improve our website, products, and services

• Prevent fraud, misuse, or unauthorized activities

• Comply with applicable legal and regulatory requirements

3. Customer Artwork & Files

Artwork and files submitted to Handy Print are used for the purpose of fulfilling your printing order.

We will not intentionally use or distribute customer artwork for purposes unrelated to the order without appropriate permission, except where required by law or necessary to provide our services.

Customers are responsible for ensuring that they have the necessary rights and permissions to use any artwork, photographs, logos, fonts, trademarks, or other materials submitted to Handy Print.

4. Payment Information

Payments may be processed through third-party payment providers.

Handy Print does not intentionally store your complete credit or debit card details on our website.

Payment information is handled by the relevant payment provider according to their own privacy and security policies.

5. Sharing of Information

We may share necessary information with trusted third parties where required to provide our services.

This may include:

• Payment service providers

• Courier and delivery companies

• Website and e-commerce service providers

• IT and technical service providers

• Professional or legal advisers where necessary

• Government authorities or law enforcement where required by law

We do not sell your personal information to third parties.

6. Cookies & Website Technologies

Our website may use cookies and similar technologies to improve website functionality, understand website usage, remember preferences, and provide a better browsing experience.

Third-party services used on our website may also use cookies or similar technologies according to their own policies.

You may be able to manage or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality.

7. Marketing Communications

If you have provided your contact details or opted in to receive marketing communications, we may occasionally send you information about our products, promotions, or services.

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions provided or by contacting us directly.

8. Data Security

Handy Print takes reasonable steps to protect personal information against unauthorized access, disclosure, alteration, or misuse.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary for business, order fulfillment, customer service, accounting, legal, or regulatory purposes.

Customer artwork and files may be retained for a reasonable period for production records, reprint requests, customer service, or other legitimate business purposes.

10. Third-Party Websites

Our website may contain links to third-party websites or services.

Handy Print is not responsible for the privacy practices, security, or content of third-party websites.

We encourage customers to review the privacy policies of any third-party websites they visit.

11. Your Privacy Rights

Depending on applicable laws, you may have rights regarding your personal information, including the right to request access to, correction of, or other appropriate handling of your personal information.

If you have any questions or requests regarding your personal information, please contact us using the contact details provided on our website.

12. Children's Privacy

Our website and services are not specifically directed towards children.

We do not knowingly collect personal information from children for marketing purposes.

13. Changes to This Privacy Policy

Handy Print may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements.

The updated version will be published on this page with the revised effective date where applicable.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Handy Print
Email: hellohandyprint.co@gmail.com
Phone / WhatsApp: +6012-927 3518
Address: D-G-9, Cheras Centre Point, Medan Connaught, No.1, Jalan 3/144A, 56000 KL

Last Updated: September 6, 2026